HEPHARMOR

Disclaimer

Welcome to this website.

The body armor, ballistic helmets, stab-resistant garments, protective inserts, and related protective equipment sold on this website are professional safety products intended for personal protection, the security industry, law enforcement agencies, and other lawful uses.

All products are designed, manufactured, and tested according to applicable technical standards. Performance specifications are subject to the product detail page, test reports, and certification documents.

Please note that protective products are intended to reduce risk, not eliminate it. Product selection, lawful ownership, correct wear, maintenance, and use remain essential.

Acceptance

Completing a purchase means you have read, understood, and agreed to this disclaimer in full.Please note:

Please note:

  1. No protective equipment can guarantee 100% protection in every environment or under every condition.
  2. Actual protective performance may be affected by ammunition type, impact energy, shooting distance, angle of impact, environmental conditions, usage state, and product wear.
  3. Users should choose the appropriate protection level for their needs and wear and use the product strictly in accordance with the product instructions.
  4. Unauthorized disassembly, modification, or use beyond the product design standard is strictly prohibited.
  5. We are not liable for any loss caused by misuse, modification, improper maintenance, intentional damage, or use beyond the product technical limits.
  6. Before purchase, please confirm that local laws and regulations permit the purchase, possession, import, and use of the relevant products.
  7. We reserve the right to adjust and update product specifications, configurations, packaging, and technical parameters without prior notice.

Import

Duties & Import Tax Notice

Please review the following import responsibility terms before purchasing and arranging international delivery.

  • All order prices exclude customs duties, VAT, excise tax, customs clearance fees, import handling fees, and any other government charges that may be imposed by the destination country or region.
  • If any duties, taxes, customs charges, or import fees arise during the import process, the buyer is solely responsible for payment and compliance.
  • If a shipment is returned, destroyed, held, or incurs extra charges because the buyer refuses to pay duties, refuses customs clearance, or fails to cooperate with local customs requirements, the resulting loss and cost are borne by the buyer. No refund or compensation will be provided.
  • Before purchase, please confirm the laws and regulations in your country or region regarding the import, possession, and use of protective equipment.

Shipping

Logistics & Shipping Policy

We provide shipping service to most countries and regions worldwide. Please review the policy below before placing your order.

Freight rules

  • Purchase of 1 product: fixed shipping fee of USD 50.
  • Purchase of 2 or more products: free shipping.
  • Special regions, remote areas, island destinations, or locations with additional logistics costs may require supplemental freight charges, subject to customer service confirmation.

Shipping notes

  • After payment is completed, orders will be arranged for shipment in order sequence.
  • Actual delivery time may be delayed due to customs inspections, weather conditions, logistics carrier scheduling, or local policy requirements.
  • If extra costs arise because of an incorrect delivery address, incorrect contact details, package refusal, or failure to complete customs clearance, those costs are the buyer responsibility.

We reserve the right to adjust shipping methods and logistics policy according to operating conditions.